Uber is expanding deeper into the prescription delivery business by partnering with the software firm ScriptDrop and its relationships with pharmacy chains.
For now, the ScriptDrop relationship is a business-to-business arrangement designed to build “flexible and scalable solutions” given ScriptDrop’s ties to drugstore chains and grocers with pharmacies including Jewel Osco, Albertsons and Safeway, executives at Uber Health, the ride sharing giant’s fast-growing healthcare business, said Wednesday. ScriptDrop works with the pharmacies to improve and build their medication delivery platforms, which should eventually lead to more Uber customers being able to take advantage of delivery from the pharmacy they use to their homes.
“This past year has shown us now more than ever that pharmacies need more effective ways to get patients the prescriptions they need,” SriptDrop chief executive Amanda Epp said. “Being able to combine ScriptDrop’s integrated interface with Uber’s technology means that pharmacies of all sizes will be better equipped to improve prescription adherence and serve the most vulnerable of their communities.”
The ScriptDrop partnership builds on Uber Health’s initial foray into the medication delivery business with the startup on-demand prescription platform NimbleRx. That relationship announced last year has evolved into the ability of Uber Eats customers being able to use their app in select cities including Dallas, New York, Miami, Austin and Houston with more to come, Uber Health said.
Uber and its ride share rivals including Lyft continue to develop ways to tap into the fast-growing healthcare business, partnering with hospitals and health systems to make sure patients get to their appointments while signing contracts with health insurance companies, Medicare Advantage plans and state Medicaid programs to cover non-emergency medical transportation.
Uber’s latest pharmacy partnership comes as big drugstore chains CVS Health and Walgreens Boots Alliance invest more in their prescription home-delivery options and related technology following Amazon’s acquisition three years ago of the online pharmacy PillPack. By developing new ways to deliver prescriptions, those involved see a way to improve medication adherence given some studies show one in four prescriptions aren’t regularly picked up at the drugstore and an even greater percentage don’t take their drugs as directed.